Expert Heuristic Review In an expert review, usability specialist(s) evaluate if aspects of a given product or web site follow established usability principles, known as heuristics. An expert review may be part of a larger evaluation of product or web site usability. There are many flavors of heuristic reviews including exhaustive, principled, and scenario-based. The review is best done by someone who is well-versed in usability issues and has some familiarity with the product domain. Get Trained! Key benefits Finds a significant number of usability problems Quick Not difficult to set up Relatively inexpensive How it works A scenario-based review requires that there be clear customer profiles and task descriptions. The reviewer steps through the task scenario - keeping a log of issues. The reviewer drafts a report that includes problems and recommended improvements. The reviewer(s) meets with the design team and interactively walk through the report. To Our Approach Design Technologies Portland, OR Copyright © 2011 by Design Technologies