Design Technologies Logo

Navigation Bar Design Technologies' Home DT Background and Principals Clients and Products Methods and Process Courses and Workshops Web Usability Links, Organizations, and DT Publications Phone, e-mail, and street address List of services and links

Design Technologies' Papers

Journal Articles

Lewis, S., Mateas, M., Palmiter, S., & Lynch, G., (1996) Ethnographic Data for Product Development: A Collaborative Process. interactions. Volumeiii.6, pp. 52-69.

Palmiter, S., Lynch, G., Lewis, S., & Stempski, M. (1993) Breaking away from the conventional "Usability Lab": The customer-centered design group at Tektronix, Inc. Behaviour and Information Technology. 13. (1&2) 128-131.

Palmiter, S. & Elkerton, J. (1993) Animated demonstrations for learning procedural computer-based tasks. Human-Computer Interaction. 8 (3). 193-216.

Palmiter, S. (1993) The effectiveness of animated demonstrations for computer-based tasks: A summary, model, and future research. Journal of Visual Languages and Computing. 4. 71-89.

Grossman, S. J., Lynch, G., & Stempski, M. (1992). Team approach improves user interface for instruments. EDN, June 4, 1992, Pgs. 129-134.

Elkerton, J. & Palmiter, S. (1991). Designing help using a GOMS model: An information retrieval evaluation. Human Factors. 33. 185-204. Santa Monica: HFS.

Palmiter, S., Elkerton, J., & Baggett, P. (1991). Animated demonstrations versus written instructions for learning procedural tasks: A preliminary study. International Journal of Man-Machine Studies. 34, 687-701.London: Academic Press Inc.

Proceedings, Conferences, & Guidelines

Lynch, G., Palmiter, S., and Tilt, C. (1999). The max model: A standard web site user model. In Proceedings of the Fifth Conference on Human Factors & the Web (Gaithersburg, MD, June). Available at http://www.nist.gov/itl/div894/vvrg/hfweb/proceedings/lynch/index.html.

Palmiter, S., Lynch, G., Beck, D. & Sontag, D. (1999) Panel of Customers: An in-depth, effective alternative to Focus Groups. In Proceedings of UPA'99. Arizona.

Lynch, G., & Stempski, M. (1993). User-Focused Engineering for Product Development, Tutorial, Presented at lNTERCHI'93, Amsterdam, The Netherlands, SIGCHI/ACM, 1993.

William E. Hefley, Elizabeth A. Buie, Gene F. Lynch, Michael J. Muller, Douglas G. Hoecker, Jim Carter, and J. Thomas Roth, Integrating Human Factors with Software Engineering Practices, In Proceeding of the Human Factors and Ergonomics Society 38th Annual Meeting, Pgs. 315-319, 1994.

Tektronix Look & Feel Design Guideline, Gene Lynch, Chairman of the Drafting Committee, Tektronix Standard 063-0848-00, 1991, Revised 1993.

Palmiter, S. & Elkerton, J. (1991). An evaluation of animated demonstrations for learning computer-based tasks. In Proceedings of CHI'91: Human Factors in Computing Systems. p. 257-263. New York: ACM Press.

Elkerton, J., Goldstein, S., & Palmiter, S. (1990). Designing a help system using a GOMS model: A method execution analysis. In Proceedings of the Human Factors Society. Santa Monica: HFS.

Experience in Contextual Field Research, Gene Lynch, Panelist, CHI'89, SIGCHI/ACM, 1989.

Knox, S., Bailey, W., & Lynch, G. (1989). Directed Dialog Protocols: Verbal Data for User Interface Design. In Human Factors in Computing Systems Proceedings 1989, Annual Conference Series, ACM SIGCHI, Pgs. 283-287.

Elkerton, J. & Palmiter, S. (1989). Designing help systems using the GOMS model: An information retrieval evaluation. In Proceedings of the Human Factors Society. (pp. 281-285). Santa Monica: HFS.

Palmiter, S. (1989). Animated demonstrations for learning procedural tasks. CHI Doctoral Consortium presentation. In Proceedings of CHI'89: Human Factors in Computing Systems. (pp. 393-394). New York: ACM.

Elkerton, J. & Palmiter, S. (1988). Exploring the content and media of an online help system. Paper presented at ACM SIGDOC'88, 6th International Conference on Systems Documentation. Ann Arbor, MI.

American National Standard for Human Factors Engineering of Visual Display Terminal Workstations, ANSI/HFES 100-1988. Gene Lynch, Committee Chair and Chair of the Drafting Committee.

Evans, S., Palmiter, S., & Elkerton, J. (1988). "The EDGE System: Ergonomic Design using Graphic Evaluation." In Proceedings of the Human Factors Society. (pp. 612-616). Santa Monica: HFS.

A Simple Procedure for Evaluating User-Interface Design. Stephen T. Knox, Wayne A. Bailey, Gene F. Lynch and Gerald M. Murch (Tektronix Technical Report # UIR-805-001, September 15, 1988).

Knox, S., Bailey, W., & Lynch, G. (1988). Effects of Interface Design Upon User Productivity, In Human Factors in Computing Systems Proceedings 1988, Annual Conference Series, ACM SIGCHI.

Palmiter, S. & Elkerton, J. (1987). Evaluation metrics and a tool for control panel design. In Proceedings of the Human Factors Society. (pp. 1123-1127). Santa Monica: HFS.

Effects of Oscilloscope Design Upon User Productivity. Wayne A. Bailey, Stephen T. Knox and Gene F. Lynch (Tektronix Technical Report #HFR-BOC 1, August 28, 1987).

Novice Performance on the 11000 Series Oscilloscope. Steven T. Knox, Wayne A. Bailey, Gene F. Lynch and Virginia A.L. Gunther (Tektronix Technical Report #UIG-806-00C, October 21, 1987).

A Comparison of Two Automatic Speech Recognizers: Kurzweil KVS-3000 & Votan PVC-2000. Gene Lynch and Janice Singer (Tektronix Technical Report #HFL-606-01, November 15, 1985)

VDU Ergonomic Issues, Standards and Directions. Gene Lynch, Office Automation Conference, Pgs. 87-97, 1985.

Proceedings of the Typography Interest Group. Gene F. Lynch., SIGCHI Bulletin, Volume 17, Number 1, Pgs.9-15, 1985.

ANSI, ISO Pursue Ergonomic Standards. Gene F. Lynch. Computer Graphics Today, March/April 1985, Pg. 7.

NCGA and Standards for the Computer Graphics Industry. Gene F. Lynch, Pgs 539-547, NCGA '85, 1985. VDT's: Raise the Standards! Gene F. Lynch. SID '84 Digest, Pgs. 17-19, 1984.

Here's Look'n at and Work'n with You Kid! Gene F. Lynch. Computer Graphics '84 - NCGA, Pgs. 458467, 1984.

Gene Lynch Considers Ergonomic Standards (A Special Report). Gene Lynch, Computer Graphics World, April/84, Pgs. 48,56, 119, 1984.

Current Status of Ergonomic Standards. Gene F. Lynch. SPIE: Advances in Display Technology IV (1984), Vol. 457, Pgs. 7-13.

A User Interface Predesign Checklist. Eugene F. Lynch, Dave Verhoeven (Tektronix Technology Report, August-September, 1982, Pgs. 27-36).

A Learning Model Approach to User Interface Design. Gene Lynch, SIGGRAPH '79, SIGGRAPH ACM, 1979.

Return to All Usability Links


Design Technologies
Portland, OR

Copyright © 2008 by Design Technologies