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Requirements Analysis with the Customer Involved

Before you design or re-design, find out what your customers need, how they use technology today, and what's missing. We facilitate structured customer involvement that inspires the development team to build the RIGHT product that people want to buy and enjoy using.
Requirements
Unlocking the secrets of customer needs and desires


We work with design teams to:

  • Understand the issues that can be resolved with customer input
  • Plan customer interaction at the customer site or as a Panel of Customers
  • Develop methods and materials that will resolve the design issues
  • Determine how to select and screen customers
  • Train team members to work with customers
  • Collect data
  • Reduce the data
  • Analyze and synthesize the customer data
  • Prepare a final report including product opportunities, requirements, customer domain issues, roadmap for future product development, and user interface concerns


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Design Technologies
Portland, OR

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