The Design Technologies Services: Usable Web Sites -- Design and Rapid Evaluation The success of your web site is dependent on its general usability and how well it is crafted to support the users' tasks. Identify critical design issues for the web site Create customer tasks and personas for scenario-based design Craft rapid mockups or prototypes of structures and components Perform a rapid evaluation of web site usability Conduct usability walkthroughs of web sites Design and execute competitive web site assessments Conduct Panels of Customers, an improved focus group, to address specific design questions Structure, conduct, and analyze usability tests of concepts, prototypes, and web sites Requirements Analysis with the Customer Involved Before you design or re-design, find out what your customers need, how they use technology today, and what's missing. Facilitate structured brainstorming sessions for design teams to identify and prioritize design issues Design and coordinate customer interactions to determine design requirements Conduct early customer research to characterize customers and their use domains Conduct Panels of Customers, an improved focus group, to address specific design questions Construct vision prototypes and product road maps from customer data Usability Development We continually teach courses for individuals and groups regarding our approach to design and evaluation of products and web sites. Provide Customer Centered Design training for individuals and groups Define and structure usability programs for divisions or companies Design For Usability The user interface should fit the user’s context and efficiently support their critical tasks. Identify and prioritize critical feature sets Create customer tasks and personas for scenario-based design Construct usability goals for products and web sites Provide or participate in design of products and web sites and their user interfaces Design and execute competitive product assessments Conduct Panels of Customers, an improved focus group, to address specific design questions Draft Usability Specifications and design guides Craft rapid mockups or prototypes of structures and components Usability Evaluation and User Testing Usability evaluations and user testing uncover critical usability issues. They can identify competitive strengths and weaknesses early in product definition, check design concepts, verify components, and tune the final product. Perform expert heuristic reviews of concepts and products from utility and usability perspectives Conduct usability walkthroughs of concepts and products Structure, conduct, and analyze usability tests of concepts, prototypes, and products Facilitate the design, execution, and analysis of Beta tests Define and coordinate post product release usability audits Research & Model User Development Need a deep understanding of what your customers will do with your product or have a product that needs to have a model of use embedded in it? Conduct task analysis and GOMS modeling of critical tasks Craft a "Model Human Processor" for these tasks Abstract and integrate the model into the design or system Design Technologies Portland, OR Copyright © 2008 by Design Technologies