Usability Walkthrough A Team Usability Walkthrough is a scenario-based experience of the product from the customers' perspectives. Team members role-play stereotypical customers while others record usability issues and potential solutions. This process can be applied in early design stages, with prototypes, competitive products, and final products. Get Trained!  Web Walkthrough Key benefits Direct experience for the team from the customer perspective Rapid and efficient Uncovers significant usability issues and design gaps Yields a prioritized list of issues and actions that is generated by the team Can be easily repeated Can be used as a basis for and compared to future usability tests How it works Develop a set of customer profiles Determine the critical set of tasks Create scenarios Discuss process, roles, usability heuristics, and guidelines with the team Walk through the tasks with team members rotating through the roles Record and prioritize the issues To Our Approach Design Technologies Portland, OR Copyright © 2011 by Design Technologies