Critical Task Scenarios Make sure your web site or product supports your users' critical tasks. Start with identifying the top ten uses for your web site or product. Ask the reporters' questions for each of the top ten tasks: Who? What? When? Where? Why? Scenarios match user personas with their related critical task. The scenarios can be used: with the design team to better understand the users as the basis of design criteria with users for participatory design to explore fitness of mechanisms or alternate designs as a set of tasks for evaluation and testing To Design and Rapid Evaluation of Usable Web Sites Design Technologies Portland, OR Copyright © 2008 by Design Technologies